Privacy Policy

Effective Date: December 15, 2025
Last Updated: December 15, 2025

ISP Security is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a consultation or penetration testing services
Subscribe to our newsletter or communications
Fill out a form on our website
Contact us via email, phone, or SMS

This information may include:

Name and contact details (email address, phone number, postal address)
Company name and job title
IP address and browser information
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our penetration testing services
Process and complete transactions
Send administrative information, including service updates and security notifications
Respond to your enquiries and provide customer support
Send marketing communications (with your consent)
Improve our website and services
Prevent fraudulent activity and enhance security
Comply with legal obligations

SMS Terms & Conditions

SMS Consent Communication

The information collected via 1-407-707-1190 as part of the SMS consent process will not be shared with third parties for marketing purposes.

Information Sharing

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from ISP Security, you may receive messages related to your penetration testing engagement, including appointment reminders and project status updates.

Example: “Hello, this is a friendly reminder of your upcoming penetration test provided by ISP Security. You can reply STOP to opt out of SMS messaging from ISP Security at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your pentesting engagement.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your pentesting engagement status.”

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from ISP Security in the following ways:

Verbally, during a conversation with ISP Security
Via text message response to ISP Security
By checking the SMS consent box on our forms

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Alternatively, you can get help directly from us at info@ispsecurity.co

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by texting “STOP”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages

How We Share Your Information

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Website hosting and maintenance
Email delivery services
Payment processing
Analytics and reporting

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to:

Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the personal safety of users or the public

Business Transfers

If ISP Security is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information for any other purpose with your consent.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right of Access

You have the right to request copies of your personal information.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal information under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal information under certain circumstances.

Right to Data Portability

You have the right to request transfer of your information to another organisation or directly to you under certain circumstances.

Right to Object

You have the right to object to our processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at info@ispsecurity.co

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ISP Security
Email: info@ispsecurity.co
Phone: 1-407-707-1190

By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy.